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This is a must-read for DEI practitioners and executives implementing a global DEI program. Featuring a plethora of real-life examples, frameworks, and templates, the book will help readers refine and reflect on their DEI work across the globe.
Five principles for global DEI practice
Through this book, Rohini Anand reflects on her 30+ year global DEI journey and presents five principles she learned for creating and sustaining a global DEI program with local implementation.
In this review, I've modified the wording of these principles to make them a bit more descriptive than the original names:
In addition to having a global DEI strategy in place, strive to localize the strategy in each country. This process involves listening and asking key questions to local change agents (e.g., local HR managers, employee resource group members) about their priorities, the cultural context and associated power dynamics, and barriers to advancing DEI. The goal of this principle is to first look for entry points and approaches to gain buy-in for DEI and to embed DEI practices. Once you have these foundations, you can localize the strategy's actual implementation.
To become change agents, leaders often go on their own transformative process to gain the "energy, skill, resilience, and emotional intelligence" required to advocate for DEI and enable change. Executives and/or DEI leaders should support organizational leaders in understanding how DEI adds value to the company and society.
Besides defining global change rationales like a moral case, business case, or legal case for DEI outcomes, it's vital to work across regions to make DEI relevant to each location's culture and context. The author dedicates a small section to discussing broad historical narratives around DEI and ways she enhanced buy-in within the U.S., North Africa and West Asia, Sub-Saharan Africa, Europe, Asia, and Latin America.
To help embed DEI across locations and business areas, Dr. Anand recommends engaging colleagues across seniority levels to be champions and allies of DEI work. In addition to sharing how DEI was embedded at her previous employer, Dr. Anand shares general advice about the role and expectations of DEI champions, keeping sustainability and ample recognition in mind. Many readers will find the chapter about embedding DEI across the employee lifecycle particularly valuable.
The chapters dedicated to measurement and accountability provide a nice introduction to types of metrics that can be useful in the DEI space, examples of how she's used metrics in her work, and some notes on legal regulations related to data collection globally. It's not an in-depth discussion, as these topics could cover a full book on their own.
One of the most helpful features of this book is the quantity of examples of DEI work across the globe. Many stories illustrate how the author, her colleagues, and peers navigated implementing DEI in many regions. The chapters occasionally included some hyper-specific examples of DEI implementation that made me crave more information about how the specific cases or situations were navigated.
Is every country in the world represented in this book? No, but the examples are useful for illustrating nuances and adaptations required to implement impactful and long-lasting global DEI work.
DEI practitioners, team leaders, and human resource professionals who work in cross-cultural teams will get the most out of this book.
Whether you are starting an employee resource group (ERG) or have a long-established ERG program, you'll find something tangible to implement from this book. While it doesn't have every answer to every question about ERGs, it is one of the most comprehensive ERG texts available and a practical guide.
The value of ERGs:
Author Farzana Nayani presents a Trifecta of Organizational Change to help understand what can spur and sustain a movement. Specifically, a movement gains momentum when at least two groups of stakeholders call for change: leadership, employees (including ERGs), and the public. When all three groups of stakeholders are actively involved in a movement and communicate with one another effectively, meaningful change is likely to occur.
This model connects well to an idea of DEIA tipping points, or critical thresholds, for change. ERGs in particular have the power to begin an organizational transformation that might otherwise never get off the ground. For example, calls for a more equitable performance review process may be made by individuals periodically, but ERGs sharing with senior leadership how the current review process negatively impacts community members might be the spark needed to move the needle.
Over the course of the book, the author weaves together stories from her work with ERGs to share ways of structuring and resourcing ERGs appropriately. Striking a balance between these two states begins with forming an ERG. Farzana Nayani presents detailed guidelines for steps to form and operate an ERG so that there's a clear purpose, enough stakeholders involved, defined processes, feasible plans for activities, and defined priorities.
Anyone leading or supporting an ERG will get the most out of this book.